Reliability
Status, backups, and recovery
What we run, how often we back it up, how long we keep your data, and what we do when something breaks.
Last reviewed 14 July 2026
Current status
OperationalAll systems operational. This page is updated manually after each incident; subscribe to future status updates by emailing hello@fogsconsultants.com.
Backups & recovery
Backups are managed by our infrastructure provider and are never accessible to anyone outside the founding team. Restoring is a last-resort operation and is logged in the audit trail.
Data retention
We keep the minimum data needed to give you a useful service. You can export or erase your data any time from your account settings.
Incident history
No incidents recorded
When a user-impacting incident occurs, we publish a public post-mortem here within 72 hours. Sub-resource degradations are noted on the live status panel above.
How we respond to incidents
- 1DetectAutomated health checks + user reports trigger an on-call alert within minutes.
- 2ContainWe isolate the affected system, switch to read-only if needed, and protect user data first.
- 3CommunicateWe update this page and email affected users within 1 hour of confirming user impact.
- 4RecoverWe restore service from the most recent clean backup or warm replica.
- 5LearnA blameless post-mortem is published within 72 hours with concrete fixes.
For urgent reports, email hello@fogsconsultants.com with "Incident" in the subject. For everything else, use the contact form.